Guarantee

Website information

Every care has been taken to ensure that all the information on this website is correct at the time of publishing. We take no responsibility for any damage caused by errors or omissions. We reserve the right to change the specifications and prices of our products at any time. 

Product guarantee

Guarantee against material and production faults in accordance with current legislation in each respective country. The guarantee does not cover damage caused by accidents, incorrect care or negligent handling. Nor does it cover normal wear and tear or changes due to ultraviolet radiation from the sun.

Rainproof guarantee for Adventure Tipis

12 months’ rainproof guarantee. 

Tentipi guarantees that our Adventure tipis made of cotton/polyester fabric are rainproof in the way described below:

• Our cotton/polyester fabrics are impregnated. 
• Impregnation means that each fibre in the tent fabric is surrounded by a microscopically thin layer of a substance which, together with the water’s surface tension, repels water.
• This means that the tent fabric itself is intentionally not absolutely dense, but instead lets the tent “breathe”, allowing steam and condensation to get out directly through the tent material.
• The climate inside the tent thus becomes dryer and more comfortable. So a small amount of water can come through the tent in the form of tiny, little droplets.
• This is not a problem, as the quantity of water is so small that the droplets dry up faster than new droplets can seep in.

Maximising the rainproofness of the fabric

In order for the fabric to achieve maximum rainproofness, it needs to be thoroughly wetted on one occasion. The fabric must stay wet until water no longer forms droplets on the tent wall. Then the Adventure tipi must dry out completely.

It is not easy to distinguish between condensation on the tent wall and penetrating rainwater. One way to do this is described in the section “Test it yourself”. 

On very rare occasions, extremely strong rainfall can occur, for example during a fierce thunderstorm or storm. In these cases it is possible that the quantity of droplets seeping in can increase so as to make it uncomfortable inside the tent, but this is normal for this type of fabric. However, the problem will go away when the rain eases off. In other words, the tent fabric will withstand prolonged, normal rain.

Test it yourself

We test all rolls of cloth before making Adventure tipis out of them. We use a standardised method for measuring “millimeter water column”. This method enables us to detect fabric that is not sufficiently rainproof by our standards. 

Despite thorough testing, some inferior fabric may slip through our system of checks. So we ask you to test the rainproofness of your Adventure tipi yourself before going out on really demanding excursions. 

If you want to test the material when the sun’s out, you can use an ordinary garden hose. Direct a spray of well-distributed small droplets directly up into the air and let the drops fall down onto the tent like rain. Let it spray like this for some time; the Adventure tipi must be able to withstand that. 

Place an object with a hard, shiny surface horizontally inside the Nordic tipi. (Make sure this object is warmer than the air inside the Adventure tipi; otherwise it will become damp from condensation and the result of the test will be incorrect.) After a while, check whether droplets have formed on the surface. It is normal for a few, very tiny droplets to form on the smooth surface. However, the surface is hardly damp when touched.

If, contrary to expectation, a damp film forms with water drops running together on the smooth surface, then please contact your retailer straight away so he/she can advise you. (Before doing so, check that the water did not come in through a poorly closed ventilator cap, for instance.)