Guarantee

Website information

Every care has been taken to ensure that all the information on this website is correct at the time of publishing. We take no responsibility for any damage caused by errors or omissions. We reserve the right to change the specifications and prices of our products at any time. 

Product guarantee

Guarantee against material and production faults in accordance with current legislation in each respective country. The guarantee does not cover damage caused by accidents, incorrect care or negligent handling. Nor does it cover normal wear and tear or changes due to ultraviolet radiation from the sun.

To keep your Adventure Nordic tipi in good condition, you should avoid unnecessary exposure to the sun and also avoid salt water and different kinds of chemicals.

Rain-proof guarantee

12 months’ rain-proof guarantee.

Tentipi guarantees that our Adventure Nordic tipis made of cotton/polyester fabric are rain-proof in the way described under the headings below. However, the guarantee does NOT apply if the fabric has been exposed to any substance that reduces surface tension. It is therefore essential to handle the tent with care and keep it away from for example cleaning agents, insect repellent, certain skincare products and any chemicals that would have that effect. If the impregnation has been damaged so that a wet patch appears on the tent or it begins to leak, the problem can often be rectified by aiming a concentrated jet of water at the mark. (NB! Not high-pressure washing which may rupture the tent.) If the substance that has affected the impregnation is water-soluble and has not dissolved the impregnation, the problem will disappear once the substance has been removed. Some substances can cause visible marks when the tent is wet but without water leaking through. These cannot always be washed away with water. Do NOT use solvents because then the impregnation will be ruined.

Cotton/Polyester fabrics

Our cotton/polyester fabrics are impregnated.

Impregnation means that each fibre in the tent fabric is surrounded by a microscopically thin layer of a substance which, together with the water’s surface tension, repels water. This means that the tent fabric itself is intentionally not absolutely waterproof, but instead lets the tent “breathe”, allowing steam and condensation to get out directly through the tent material. The climate inside the tent thus becomes dryer and more comfortable.

So a small amount of water can come through the tent in the form of tiny, little droplets. This is not a problem, as the quantity of water is so small that the droplets dry up faster than new droplets can seep in.

Maximising the rain-proofness of the fabric

In order for the fabric to achieve maximum rain-proofness, it needs to be thoroughly wetted once. It must be subjected to wet until water no longer forms droplets on the tent wall’s outer side. Then the Nordic tipi must dry out completely.

It is not easy to distinguish between condensation on the tent wall and penetrating rainwater. One way to do this is described in the section “Test it yourself”. (It is usually condensation when the tent wall is wet on the inside but there are no new droplets forming and dripping off the wall.)

On very rare occasions, the tent may be subjected to extremely heavy rain, for example during a fierce thunderstorm or storm. Then it is possible that the quantity of droplets seeping in will increase so as to make it uncomfortable inside the tent, but this is normal for this type of fabric. However, the problem will stop when the rain eases off. In other words, the tent fabric will withstand prolonged, normal rain.

Test it yourself

We test all rolls of cloth before making Nordic tipis out of them. We use a standardised method for measuring “millimeters water column”. This method enables us to detect fabric that is not sufficiently rain-proof by our standards.

Despite thorough testing, some inferior fabric may slip through our system of checks. So we ask you to test the rain-proofness of your Adventure Nordic tipi yourself before going out on really demanding excursions.

If you want to test the material when the sun’s out, you can use an ordinary garden hose. Direct a spray of well-distributed small droplets directly up into the air and let the drops fall down onto the tent like rain. Let it spray like this for some time; the Nordic tipi must be able to withstand that.

Place an object with a hard, shiny surface horizontally inside the Nordic tipi. (Make sure this object is warmer than the air inside the Nordic tipi; otherwise it will become damp from condensation and the result of the test will be incorrect.) After a while, check whether droplets have formed on the surface. It is normal for a few, very tiny droplets to form on the smooth surface. However, the surface is hardly damp when touched.

If, contrary to expectation, a damp film forms with water drops running together on the smooth surface, then please contact your retailer straight away so he/she can advise you. (Before doing so, check that the water did not come in through a poorly closed ventilator cap, for instance.)