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PRACTICAL SUPPORT

 

TELEPHONE & EMAIL SUPPORT 

If you have a technical question about our event tents, we will have the answer. If it relates to a tricky site, a difficult weather situation or a complicated build, we’ve probably been in that situation before. We regard helping our customers with such issues as one of our greatest strengths. We love sharing our expertise and are always happy to help.

 

CANVAS REPAIR KIT 

If you pick up minor nicks and damage to your canvases, our Canvas Repair Kit allows you to make running repairs on site.

 

FACTORY REPAIRS 

Should you be unlucky enough to sustain more significant damage to your Nordic tipi canvas, it can be repaired by one of our Tentipi Approved Repairers in the UK or Sweden. All our repair centres use the same sewing machines, same materials and same techniques. 

 

Sewing practical support 1000pix

 

INTERNATIONAL NETWORKING 

Our event tents are used in all sorts of ways, for all sorts of purposes around the world and our customers love sharing their experiences. Attending our international customer events and joining the Authentic Nordic Tipi Facebook Forum, are great ways for people to learn, share and connect. In addition to this, each year a lucky few customers win a place on a Tentipi Adventure. This is a 3 day wilderness experience in Lapland, near to where our tipis are made. 

 

SPARES 

If you lose or damage something, we keep a full set of spares on the shelf for immediate delivery. From main poles and canvases right down to the last locking pin. 

 

CONTINUOUS DEVELOPMENT 

Since our first designs in 1989, we have worked to continually refine, develop and ultimately improve what we make. It’s at the forefront of everything we do. The result of three decades of continuous development is clearly visible in everything we produce.